Unlike the highly publicized problems that have plagued the federal health exchange website created to help Americans register for insurance coverage, many state-run exchanges are operating well, according to published reports.
(HealthDay)—Unlike the highly publicized problems that have plagued the federal health exchange website created to help Americans register for insurance coverage, many state-run exchanges are operating well, according to published reports.
The reason for the disparity: the sprawling federal website has been overwhelmed by visitors and—some experts contend—hampered by faulty design and software. The state-run sites, by comparison, are much smaller and nimbler, and technicians can react quickly to fix problems that arise, The New York Times reported Wednesday.
Another difference that helps to explain the relatively smooth launch of the state-run exchanges: some states let consumers explore insurance options—such as costs and the pros and cons of different policies—without first having to create an online account. On the federal exchange, called HealthCare.gov, shoppers must first create an online account. And creating an online account has been a major stumbling block and source of frustration for many people trying to use the federal exchange, the Times reported.
"Individual state operations are more adaptable," Alan Weil, executive director of the National Academy for State Health Policy, an independent nonpartisan group, told the newspaper. "That does not mean that states get everything right. But they can respond more quickly to solve problems as they arise."
Explore further: Design and software problems plague health exchanges
More information: More Information
Copyright © 2013 HealthDay. All rights reserved.
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Unlike the highly publicized problems that have plagued the federal health exchange website created to help Americans register for insurance coverage, many state-run exchanges are operating well, according to published reports.
(HealthDay)—Unlike the highly publicized problems that have plagued the federal health exchange website created to help Americans register for insurance coverage, many state-run exchanges are operating well, according to published reports.
The reason for the disparity: the sprawling federal website has been overwhelmed by visitors and—some experts contend—hampered by faulty design and software. The state-run sites, by comparison, are much smaller and nimbler, and technicians can react quickly to fix problems that arise, The New York Times reported Wednesday.
Another difference that helps to explain the relatively smooth launch of the state-run exchanges: some states let consumers explore insurance options—such as costs and the pros and cons of different policies—without first having to create an online account. On the federal exchange, called HealthCare.gov, shoppers must first create an online account. And creating an online account has been a major stumbling block and source of frustration for many people trying to use the federal exchange, the Times reported.
"Individual state operations are more adaptable," Alan Weil, executive director of the National Academy for State Health Policy, an independent nonpartisan group, told the newspaper. "That does not mean that states get everything right. But they can respond more quickly to solve problems as they arise."
Explore further: Design and software problems plague health exchanges
More information: More Information
Copyright © 2013 HealthDay. All rights reserved.
Medical Xpress on facebook
Related Stories
Design and software problems plague health exchanges
Oct 07, 2013
(HealthDay)—Problems signing up for health insurance through HealthCare.gov, the federal website serving health exchanges in 36 states, are the result of design and software problems, The Wall Street Jo ...
Computer glitches mar health insurance rollout
Oct 02, 2013
(HealthDay)—Health insurance exchanges from Florida to Hawaii got off to a rough start Tuesday as many consumers encountered long delays and computer system snafus.
U.S. gives states more time to set up health insurance exchanges
Jan 15, 2013
(HealthDay)—The Obama administration is giving states additional time to set up so-called health insurance exchanges, a key element of the 2010 health reform law designed to bring coverage to an estimated ...
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Sep 23, 2013
(HealthDay)—A new way of shopping for health insurance is coming to your state.
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© Medical Xpress 2011-2013, Phys.org network
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